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Setting Up Promotions in Norce Commerce

Overview​

This guide explains how to configure promotions in Norce Commerce. It covers required setup steps, preparation, the configuration process, and additional options for monitoring and reporting on promotions.

Prerequisites​

Before configuring promotions, ensure you have completed these steps:

  • Set up your applications in Norce Commerce.
  • Defined your product model and product settings.

Preparations​

Before starting promotion setup, gather the following information and make key decisions:

  • Promotion Structure and Timeframes: Plan the types of promotions you want to offer and their active periods.
  • Reporting Requirements: Decide what data you need to track for promotions, such as usage statistics and effectiveness.

How-to: Configure Promotions​

Follow these steps to set up and manage promotions in Norce Commerce.

1. Configure Promotions​

  • Access the promotion configuration section in the Norce Commerce admin UI.
  • Create new promotions by specifying:
    • Promotion name and description
    • Start and end dates
    • Eligible products or categories
    • Discount type and value
    • Usage restrictions (e.g., per customer, total uses)
  • Save and activate the promotion when ready.

2. Set Up Promotion Reporting​

  • Navigate to Tools in the admin UI.
  • Configure column preferences to display relevant promotion data.
  • Create and save custom reports for ongoing analysis.
  • Add important reports to your favorites or access them via All Reports.
  • Optionally, add promotion reports to your dashboard for quick access.

3. Monitor Promotion Status and Usage​

  • Track promotion usage statistics:
    • Used: Total number of times the promotion has been applied.
    • Count: Usage restrictions per customer or per promotion.
  • Monitor promotion status:
    • Draft: Promotion is not yet active and can be edited.
    • Active: Promotion is currently running.
    • Ended: Promotion has passed its end date.
    • Coming: Promotion is scheduled for a future start date.

Further Configuration​

You can adjust additional settings to fine-tune promotion behavior:

Important Considerations​

  • Promotion status changes automatically based on start and end dates.
  • Draft status allows you to build and test business rules before publishing.
  • Usage tracking helps you monitor promotion effectiveness and adjust strategies as needed.

Next Steps​

  • Review your promotion setup and make adjustments as needed.
  • Continue with further configuration or set up additional business rules for your applications.