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Add a product at a reduced price

An add-product promotion in Norce Commerce puts a product in the customer's basket at a reduced price when the basket meets a requirement, for example a memory card for 99 kr when the customer buys a camera. Norce Commerce adds the product automatically, so the customer doesn't have to find it.

To give the product away for free, see Product for free.


Before you create an add-product promotion in Norce Commerce​

Before you create an add-product promotion, ensure the following:

  • The product to add exists in Norce Commerce and has a price in the price list you select in the effect.
  • The product to add is not a bundle or a freight product. The Add product effect can't add products of those types.
  • The products that trigger the offer share something Norce Commerce can filter on, such as a category.

Create an add-product promotion in Norce Commerce​

To create a promotion that adds a memory card for 99 kr when the customer buys a camera:

  1. Go to Promotions and click New.
  2. Enter a name for the promotion, for example "Memory card 99 kr with camera".
  3. Click Add requirement and select Product category.
  4. Select the category Cameras and set the requirement to and has a total quantity in basket at least 1.
  5. Click Add effect and select Add product. The effect reads Add these products to basket.
  6. Click Add product on the effect row. In the new row, set Quantity to 1, select the memory card as Product and select a Pricelist.
  7. Select fixed price, set Value to 99 and select incl. VAT.
  8. On the Settings tab, select the Currency the price is in.
  9. Select Stackable if the customer should get one memory card per camera: with Stackable, a customer who buys 2 cameras gets 2 memory cards. Without Stackable, the customer gets 1 memory card however many cameras they buy. Stackable only changes the quantity when the price is set with fixed price.
  10. Set Status to Active and save the promotion.

Instead of a fixed price, you can select price minus to take a percentage or an amount off the product's price in the selected price list, or cost plus to set the price from the product's cost.


How Norce Commerce adds the product to the basket​

Norce Commerce adds the product as a new line in the basket, at the price set in the promotion. The new line is added even when the customer already has the same product in the basket, and the product the customer added themselves keeps its normal price.

Some Norce Commerce clients still use an older version of the Add product effect. With the older version, when the customer already has the same product in the basket, Norce Commerce can give the promotion price to the customer's existing line instead of adding a new line. If you are unsure which version your client uses, ask Norce Support.

Example: a customer adds a camera for 4,000 kr to the basket. Norce Commerce adds a memory card for 99 kr on its own line, and the basket total is 4,099 kr. If the customer had already added a memory card for 249 kr, the basket holds both: the customer's memory card for 249 kr and the promotion's memory card for 99 kr.