Skip to main content

Discount code promotion

A discount code promotion in Norce Commerce gives the customer a discount when they enter a code in the store's checkout, for example 25% off with the code SUMMER25.

Before you create a discount code promotion in Norce Commerce​

Before you create a discount code promotion, ensure the following:

  • Your store's checkout lets customers enter a discount code.
  • The products in the offer can be discounted. When the effect is set to discountable, as in the steps on this page, products with discounting turned off are left out automatically, so you don't need to exclude them in the promotion.

Create a discount code promotion in Norce Commerce​

To create a promotion that gives 25% off with the code SUMMER25:

  1. Go to Promotions and click New.
  2. Enter a name for the promotion, for example "SUMMER25".
  3. Click Add requirement and select Discount code.
  4. Enter SUMMER25 in the Discount code is field.
  5. Click Add effect and select Discount basket.
  6. Set the effect to Discount discountable in basket with 25 %.
  7. To limit how many times the code can be used, fill in Allowed usage or Usage per email. Leave them empty for no limit.
  8. Set Status to Active and save the promotion.

Every customer uses the same code. To give each customer their own one-time code, use Unique discount code instead. See Creating promotions, section "Unique discount codes".

You can add more requirements to the same promotion. For example, add Basket total to give the code only on orders of 500 kr or more. The customer then gets the discount only when the basket meets every requirement.

Keep a Norce Commerce discount code from combining with other promotions​

By default, a discount code promotion is Not Exclusive, so the code's discount is added on top of other promotions the basket qualifies for, such as a running sale. To stop that, set the discount code promotion's Exclusivity to Exclusive on the Settings tab.

With Exclusive, Norce Commerce compares the price with the discount code alone against the price with the other promotions, and gives the customer the lower price. Promotions set to Ignore Exclusivity, such as free shipping, still apply.

Example: a store runs a Spring sale with 15% off the whole basket, set to Not Exclusive. The SUMMER25 promotion gives 25% off and is set to Exclusive. A customer with a basket of 1,000 kr enters SUMMER25.

  • With SUMMER25: 1,000 kr minus 25% = 750 kr.
  • With the Spring sale: 1,000 kr minus 15% = 850 kr.

The customer pays 750 kr and gets only the SUMMER25 discount. The Spring sale is not added on top.

If the other promotions give the customer a lower price than the discount code, the customer gets the other promotions and the code does not change the price. Norce Commerce shows no error or message when this happens.

Each application can have at most 10 active Exclusive promotions. See Exclusive promotions.