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Product for free

A free product promotion in Norce Commerce adds a product to the customer's basket at no cost when the basket meets a requirement, for example a free cap when the customer buys for 1,000 kr or more.

Before you create a free product promotion in Norce Commerce​

Before you create a free product promotion, ensure the following:

  • The free product exists in Norce Commerce and has a price in the price list you select in the effect.
  • The free product is not a bundle or a freight product. The Add product effect can't add products of those types.

Create a free product promotion in Norce Commerce​

To create a promotion that adds a free cap to baskets of 1,000 kr or more:

  1. Go to Promotions and click New.
  2. Enter a name for the promotion, for example "Free cap over 1,000".
  3. Click Add requirement and select Basket total.
  4. Set the requirement to Basket total excl. freight is at least 1000 incl. VAT.
  5. Click Add effect and select Add product. The effect reads Add these products to basket.
  6. Click Add product on the effect row. In the new row, set Quantity to 1, select the cap as Product, select a Pricelist, select fixed price and set Value to 0.
  7. The Settings tab shows Currency when the promotion uses an amount. Select the currency of the basket total in step 4.
  8. Set Status to Active and save the promotion.

Norce Commerce adds the cap as a new line in the basket, even when the customer already has the same cap in the basket. The cap the customer added keeps its normal price.

Some Norce Commerce clients still use an older version of the Add product effect. With the older version, when the customer already has the same product in the basket, Norce Commerce can give the promotion price to the customer's existing line instead of adding a new line. If you are unsure which version your client uses, ask Norce Support.