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Free shipping promotion

A free shipping promotion in Norce Commerce removes the shipping fee when the customer's basket reaches a set amount, for example free shipping on orders of 500 kr or more.

Before you create a free shipping promotion in Norce Commerce​

Before you create a free shipping promotion, ensure the following:

  • Your Delivery Methods charge their shipping fee through products of type Freight. See Shipping and VAT.
  • The Freight products can be discounted. The Discount freight effect skips freight products with discounting turned off.

Create a free shipping promotion in Norce Commerce​

To create a promotion that gives free shipping on orders of 500 kr or more:

  1. Go to Promotions and click New.
  2. Enter a name for the promotion, for example "Free shipping over 500".
  3. Click Add requirement and select Basket total.
  4. Set the requirement to Basket total excl. freight is at least 500 incl. VAT. The shipping fee does not count toward the 500 kr.
  5. Click Add effect and select Discount freight.
  6. Set the effect to Discount freight with 100 % (only if discountable).
  7. Set Status to Active and save the promotion.

To give a lower shipping fee instead of free shipping, enter a smaller percentage in step 6, for example 50.

Example: free shipping over 500 kr in Norce Commerce​

A store has an active free shipping promotion with the requirement Basket total excl. freight is at least 500 incl. VAT and the effect Discount freight with 100 %. The shipping fee is 59 kr.

  • A basket with products for 450 kr pays 450 kr plus 59 kr shipping. The basket total is below 500 kr, so the promotion does not apply.
  • A basket with products for 500 kr pays 500 kr and no shipping. The requirement is at least 500, so exactly 500 kr qualifies.
  • A basket with products for 480 kr and 59 kr shipping pays 539 kr. The shipping fee is not counted, so the basket total is 480 kr.

Free shipping and exclusive promotions in Norce Commerce​

When a Norce Commerce store uses exclusive promotions, set the free shipping promotion's Exclusivity to Ignore Exclusivity on the Settings tab. A free shipping promotion set to Ignore Exclusivity applies whenever the basket qualifies, even when an Exclusive promotion wins. A free shipping promotion left as Not Exclusive is dropped from baskets where an Exclusive promotion gives the lower price.

Each application can have at most 2 active promotions set to Ignore Exclusivity. See Exclusive promotions.