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Tiered quantity discount

A tiered quantity discount in Norce Commerce gives a bigger discount the more the customer buys, for example 20% off when the customer buys 2 T-shirts and 40% off when the customer buys 4. Each tier is its own promotion, and each tier is set to Exclusive so the customer gets one tier, not all of them added together.

Why a Norce Commerce tiered discount needs exclusive promotions​

A tiered quantity discount uses one promotion per tier. A basket that qualifies for the 40% tier also qualifies for the 20% tier, because 4 T-shirts is also at least 2. If the tiers are Not Exclusive, Norce Commerce combines them and the customer gets both discounts.

When every tier is set to Exclusive, Norce Commerce never combines the tiers. It compares the price with each tier the basket qualifies for and gives the customer the lowest one, which is the highest tier the basket reaches.

Before you create a tiered quantity discount in Norce Commerce​

Before you create a tiered quantity discount, ensure the following:

  • The products in the offer share something Norce Commerce can filter on: a category, a manufacturer, a product flag, a price list or a product type.
  • The products can be discounted. The effect in these steps is set to discountable, so it skips products with discounting turned off.
  • You have room for one more active Exclusive promotion per tier. Each application can have at most 10 active Exclusive promotions. See Exclusive promotions.

Create a tiered quantity discount in Norce Commerce​

To create a tiered discount with 20% off 2 T-shirts and 40% off 4 T-shirts, create two promotions.

The first tier, 20% off 2 or more:

  1. Go to Promotions and click New.
  2. Enter a name for the promotion, for example "T-shirts tier 1: 20% off 2".
  3. On the Settings tab, set Exclusivity to Exclusive.
  4. Click Add requirement and select Product category.
  5. Select the category T-shirts and set the requirement to and has a total quantity in basket at least 2.
  6. Click Add effect and select Product category.
  7. Leave the quantity field empty, so it shows all (qty). Set the effect to Update discountable products in basket in category T-shirts with price minus 20 %.
  8. Leave Stackable cleared.
  9. Set Status to Active and save the promotion.

The second tier, 40% off 4 or more:

  1. Create a second promotion the same way, named for example "T-shirts tier 2: 40% off 4".
  2. Set Exclusivity to Exclusive.
  3. Set the requirement quantity to at least 4.
  4. Set the effect to with price minus 40 %.
  5. Set Status to Active and save the promotion.

Add more tiers the same way, one Exclusive promotion per tier.

Example: 20% off 2 T-shirts, 40% off 4 in Norce Commerce​

The T-shirts cost 200 kr each, and both tiers are active and set to Exclusive.

  • A customer buys 1 T-shirt. The basket meets neither tier, so the customer pays 200 kr.
  • A customer buys 3 T-shirts. The basket meets only the first tier, so the customer pays 600 kr minus 20% = 480 kr.
  • A customer buys 4 T-shirts. The basket meets both tiers. The first tier gives 640 kr and the second tier gives 480 kr. Norce Commerce gives the customer the lower price, 480 kr, and applies only the second tier.

If the tiers were Not Exclusive, the customer with 4 T-shirts would get both the 20% and the 40% discount.

Tiered quantity discounts and other Norce Commerce promotions​

A tier set to Exclusive is not combined with any other promotion, except promotions set to Ignore Exclusivity. If the store runs another promotion that gives the customer a lower price than the tier, for example a sale on the whole basket, the customer gets that promotion instead of the tier. Promotions set to Ignore Exclusivity, such as free shipping, apply together with the tier. See Exclusive promotions.